We will be at the Shasta District Fair & Event Center on Mar. 22,23,&24. For the Home and Garden Expo.

The Customer Service Representative (CSR) is responsible for providing effective customer service for all customers by using knowledge of company products and services. Expert communication and listening skills are a must for this challenging and rewarding position which is often the “face” of the company to the customers. By listening effectively to find the root cause of issues, and communicating in a clear and friendly way..

Responsibilities
Generate sales leads
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
Qualifications
Proven customer support experience or experience as a client service representative
Track record of over-achieving quota
Strong phone contact handling skills and active listening
Familiarity with CRM systems and practices
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
Apply for Customer Service Rep.
  • Submit resume.
  • Contact Hiring Manager
    Tiffany McDonough
Complete Online Application
Please complete the application below to apply for Customer Service Rep. at Selig Construction.

Resume files accepted .pdf, .doc, .docx, and .txt